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Legal

Privacy policy

Last updated [DATE]. This describes what Sticker Cowboy collects, why, and what you can ask us to do about it.

What we collect

When you place an order we collect your name, email address, billing and shipping address, phone number if you give one, and the contents of the order. We need all of it to print the thing and get it to you.

When you use one of our forms, for a quote, a sample pack, a message, or the newsletter, we collect what you typed into that form.

When you upload artwork, we store the file so we can print from it and so reorders do not make you send it twice.

If you create an account, we store your email address, a hashed password, and your order history. We never see your password in readable form.

Our host keeps standard server logs, which include IP addresses, for security and troubleshooting.

What we do not do

We do not sell your information. We do not rent it, trade it, or hand it to data brokers. We do not use your uploaded artwork for our own marketing or portfolio without asking you first.

Who else touches it

A short list of service providers, each of which only gets what it needs to do its job:

  • Our web host, [HOSTING PROVIDER], which stores the site and its database
  • Our payment processor, [PAYMENT PROCESSOR], which handles card details directly. Card numbers never touch our servers.
  • Shipping carriers, which get your name and delivery address
  • Our email provider, [EMAIL PROVIDER], which sends order confirmations and any newsletter you signed up for

We will also hand over information if the law genuinely requires it.

Cookies

The store uses cookies to remember what is in your cart and to keep you logged in. Those are not optional, because the site cannot work without them. [ADD A LINE HERE IF YOU ADD ANALYTICS OR ADVERTISING TRACKING, AND SAY WHICH.]

How long we keep it

Order records stay as long as we are required to keep them for tax and accounting, which is [RETENTION PERIOD]. Artwork stays on file so reorders are easy, and we delete it whenever you ask. Form submissions that do not turn into orders get cleared out periodically.

What you can ask for

Email us and we will get you a copy of what we hold, correct anything wrong, delete your artwork, close your account, or take you off the newsletter. Depending on where you live you may have a formal right to some of these; we would rather just do them than argue about which ones apply.

We will not delete order records we are legally required to keep, and we will tell you which ones those are.

Reaching us

Sticker Cowboy
2680 Overland Ave, Suites A and B
Billings, MT 59102
[SUPPORT EMAIL] · [PHONE NUMBER]